Job description

Claims Adjuster (Specialty Lines)

Job Spec

We are looking for a Claims Adjuster to manage Professional Liability, Financial Liability and Cyber claims from cradle to grave. This position works on a hybrid basis (2 days per week in London office) and reports to the Claims Manager directly.

Key Responsibilities

• Evaluate information on coverage, liability, and damages to determine extent of exposure to insured and company
• Directly and closely monitor assignments to experts and defense counsel
• Provide outstanding customer service and build longstanding relationships with insureds, brokers, and partners
• Communicate coverage positions to insureds
• Set and monitor reserves within authority
• Report to reinsurers and other insurance partners
• Support business leaders on an as-needed basis on claims and underwriting related issues
• Attendance at mediations and trials, as necessary

Skills, Experience and Education

• A minimum of 2 years' experience as claims adjuster in London market
• Specific experience in handling financial lines and cyber claims
• Knowledge of industry best practices and systems, including ECF
• Strong relational skills, particularly in adverse or high-pressure situations
• Ability to work independently
• Experience of working with Lloyd's/Lloyd's certifications a plus
• Excellent interpersonal communications and negotiation skills; ability to deal with customers and business partners in professional manner
• Ability to make prompt, intelligent decisions based on detailed analysis of complex issues
• Start-up nature of company necessitates willingness to adapt as needed to help team

We offer you

• True entrepreneurial culture
• Competitive total rewards compensation package, reflecting growth of the business