Thursday, September 9, 2010
My client is a leading independent invoice company and provides working Capital Finance to small and medium sized businesses.
Due to organic growth and new regional offices, they are seeking to recruit an established Client Manager to ensure the security and profitability of the organisation through efficient and effective credit control of a portfolio of clients. To establish and maintain a professional and efficient relationship with their allocated portfolio of clients.
Main Duties:
o Ensuring appropriate practice and procedures are followed to protect the security within the book - this includes daily review s
o To attend regular meetings with their company management team to communicate operations strategy and remain informed of business development
o To maintain client relationships through regular contact, verbally and by personal visits
o To review own teams sales ledgers on an agreed basis and follow up action decided upon during review
o Agree individual credit control systems with clients
o Monitor and review funding levels to agreed parameters, recommending changes where appropriate
o Prepare month end reports in line with clients procedures
o Achieve targets set for collection of client's sales ledgers by way of telephone calls and letters
o Refer customer queries to clients within 24 hours
o Deal with client queries effectively within 24 hours
o To review client performance regularly in conjunction with operations management and report in writing with regard to any remedial action
o To conduct regular meetings with their teams and be aware of their team's activities on an ongoing basis
o To lead, manage and develop their team to achieve both business and personal objectives
o To use their understanding of the group and company strategy as a basis for both personal and business decision making
o To ensure that best practise is both shared and implemented within their operating company
This is an outstanding opportunity, for someone to develop their career from a relationship banking background or someone who wants to take on more responsibility in the commercial market.
The successful candidate will be rewarded with a competitive basic salary, excellent benefits and bonus structure