Job description
CORPORATE ACCOUNT MANAGER - FLEET/ TELEMATICS
Join our client, a multi award winning IOT in big data telematics, as a Corporate Account Manager. Responsible for managing and retaining SAAS accounts for large UK-wide fleets, you'll be at the heart of a really exciting company who are rapidly expanding year-on-year.
About our client
They're a multiple award winning IOT, high throughout / big data insurance telematics & video solution. They're part of a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. They are a modern and progressive group and pride themselves on innovative IT software and dynamic and agile way of working.
The ideal candidate
You'll have a proven background in account management within the Fleet industry, are sales-driven and customer-focussed. You have a proven track record of hitting targets, successfully negotiating and influencing key stakeholders, from fellow Execs to C-Level.
Location: WFH / Hybrid. Occasional requirements to be on site in Tunbridge Wells, with regular client site visits
Competitive Salary and benefits package, including car/ fuel allowance, bonuses and Private Medical Insurance!
Key tasks will include but not limited to:
- Regular meetings with key influencers within a defined portfolio, including quarterly fleet performance reviews and annual strategic reviews to achieve annual sales performance
- Provide ongoing training to customers on the use of the SaaS platform ensuring high levels of user adoption and benefit realisation
- Proactive networking and follow ups
- Through the implementation of planned and structured approach of strategic account development methodology win additional business and maintain customer account plans detailing current product holding, volume expectations, growth expectations and opportunities to sell new products and services
- Maintain CRM systems, ensuring all customer records are accurate and up to date
- Keep up to date with industry news and necessary training to exceed in your role
- Act as the voice of the customer to ensure key stakeholders are engaged and can support via their respective functional areas
- Provide your customers a proactive consultative approach to help them drive their business forward
- Support internal projects and initiatives relevant to the continual improvement of delivering great customer service
- Forecast and track key account metrics
