Job description
Customer Service Team Leader required to join the 4th Largest Insurance provider in the UK.
The outline of your role is to manage and develop the department and meet Customer service and Claims SLA's that achieve business plan objectives and financial targets. Ensure that an organised, efficient and effective service is provided to meet the expectations and technical standards of internal and external stakeholders.
What I am looking for;
- Experience in Insurance and managing a team
- The ability to demonstrate strong leadership skills within a challenging results-orientated environment
- Experience in achieving targets and goals
- Experience working in a customer-orientated environment
- Ability to develop and motivate others in a changing environment
- Excellent communication skills
- Works on own initiative
- Strong analytical and decision-making abilities
The benefits of this role include:
- Fantastic starting salary-£23,000-£27,000 (experience dependent)
- Amazing team environment
- Easily accessible on public transport
- Free parking on site
- Health care Cash Plan
- 5% Employer pension contributions when contributing 5%
- 33 days Holiday (including bank holidays)
- Company Sick Pay
- Life Assurance 4x annual salary
If you would like to know more about the position or would like a confidential chat please apply with your CV today.
