Job description
CLAIMS AUDIT & TRAINING ASSISTANT - PERMANENT - CHELMSFORD
Fantastic opportunity to join a market leading Insurance Underwriter, specialising in Commercial Motor for the UK and Ireland, as a Claims Audit & Training Assistant. You will be joining a business where employees and customers are always at the core of their values and practices, where you will be offered excellent opportunities to develop and progress your career, alongside a competitive salary and benefits package.
Job Description
You will be assisting the audit manager in the completion of internal and external audits in line with the prescribed audit schedule.
Your duties as a Claims Audit & Training Assistant will include:
- Carry out ad-hoc audits as directed
- Monitor exception reports to identify cases outside of prescribed parameters
- Assist in the identification and development needs of the department
- Compile adhoc reports for the management team
- Analyse weekly and monthly data
- Provide support and technical input as and when required
- To continuously drive improvement in the service delivery to clients
- To ensure quality, service standards and productivity levels are maintained to a high standard in the claims department
The Successful Claims Audit & Training Assistant
- Excellent verbal and written communication skills
- Wide range of experience that touches on all areas of the claims department
- Good organizational skills
- Good Microsoft skills
- Detailed knowledge of all claims processes
- Capable of liaising with internal and external stake holders in a clear concise and professional manner
- The ability to work without guidance using their own initiative and without direct instruction
- Excellent time management and workflow management skills
- Capable of managing multiple work streams and working within time scales and directed by the Court or line manager
Required Experience:
12 months or more
