Job description

Position: Customer Experience Representative

Are you passionate about delivering exceptional customer experiences and want to be rewarded for your hard work?

We are seeking motivated and customer-focused individuals to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing friendly, professional, and efficient service to address their needs and resolve any issues they may have.

Responsibilities:

• Assist customers with their needs over the phone, emails, and updating MIS systems.
• Provide outstanding customer service with a friendly approach.
• Resolve customer complaints and issues, escalating to the appropriate department when necessary.

Benefits:

• Excellent training program (training is paid) that will kickstart your career in customer service.
• Join a vibrant and dynamic team environment.
• Drive into work with the ease of free on-site parking.
• Easily accessible on public transport.
• Modern Lakeside offices with wellness Wednesdays and street food Thursdays.
• Employee discount
• Take care of your well-being with the health care cash plan.
• You get company sick pay.
• Secure your future with life assurance at 4x your annual salary.

We're ideally seeking a passionate customer service enthusiast.

If you would like to be considered for this role then apply today, and don't miss out!