Job description

Role Name: HR Assistant

Reports to: Group HR Support Team Leader

Location: Tunbridge Wells- hybrid role mixture of work-from-home and office

Salary: £20,000-£22,000, but can be negotiable based on experience

Hours: Monday Friday 9am-5pm

Permanent full-time position

A fantastic opportunity to work as part of the HR Service Centre providing effective and efficient HR administration support across a multi-brand, award-winning business.

Role Purpose:

To provide administrative support across a number of HR Processes preparing all required documentation in line with current legislation and Company policies. To maintain automated and manual HR information systems in relation to staff including the HR Database, eFiles, spreadsheets, general filing and other record systems.

Key Responsibilities:

• Manage inbound HR queries through the HR automated ticketing system portal, ensuring SLA's are met and tasks are actioned efficiently and with accuracy
• Work closely with HR Business Partners and Advisors, ensuring business and employee related matters are dealt with appropriately
• Responding to reference requests by other employers and financial companies and preparing tenancy and mortgage references for employees
• Be responsible for all administration factors of the employee lifecycle, inclusive of but not restricted to;
  • New Starter offer, contracts & payroll processing
  • Pre and post-employment checks
  • Internal moves, changes and promotions
  • Flexible working changes inclusive of change of hours and working arrangements
  • Maternity, Paternity & Shared Parental
  • Employee relation letters
  • Leaver processing and automated exit interviews
• Be responsible for all administrator factors related to core employee benefits, inclusive of but not restricted to;
  • Lifestyle benefits
  • Employee Assistance Programme
  • Core Healthcare
  • Holiday entitlement and calculations
• Creating and maintaining up to date HR files for all employees, in line with internal processes
• To provide administrative support to the HR team with regard to note taking and on occasions support in the preparation of outcome letters for formal meetings including disciplinary, grievance and flexible working letters
• Managing all HR systems required for daily, weekly and monthly tasks
• To regularly review and make recommendations for improvements to HR processes
• Ad hoc duties as and when required to support the team in meeting business requirements

Skills & Experience

• Previous experience in an HR function / a confidential environment essential, with at least 2 years HR experience desirable
• Proven Track record in busy and complex administration role.
• Able to work on own initiative and in a fast-paced environment
• Experience of working with databases, specifically maintenance & collection of data, and production of reports.
• Proficient in Word, Excel (spreadsheets and charts), PowerPoint.

Company Benefits

• 25 days annual leave plus bank holidays
• 5% pension contribution scheme
• Onsite car park
• Career development
• 1 day's paid leave to volunteer per year
• Lifestyle discounts (discounts with over 5,000 shops, restaurants and other retailers)
• Health care cash plan (cash back on everyday healthcare such as dental and optical)
• Life assurance 4 x annual salary