Job description

• Monday-Friday only. 35 hours per week
• Amazing team environment
• 25 days of holiday plus Bank Holidays
• Pension
• Health Assured Employee Assistance Programme (EAP)
• Company Funded Health shield Cash plan.
• Life Assurance

• Requirements gathering.
• Producing process flows.
• Solution engineering using UML.
• Documenting solutions within specifications.
• Producing and maintaining spec material including:
  • Swim lanes.
  • Transaction diagrams.
  • Class diagrams.
  • Mapping rules and/ or schemas.
• Project management
  • Producing reports.
  • Stakeholder feedback and engagement.
  • Chairing solution engineering calls.
• Creating and/or refining processes.
• Working closely with developers to iterate on solutions as part of regular sprints.
• Liaising with, and raising development work requests to, third parties software houses and partners.

• Building strong relationships with internal and external stakeholders.
• Ad-hoc analysis tasks as part of a ticketing system.
• Acting as the intermediary between business/operations and developers.
• Deputising for the Product Development Manager as part of meetings.
• Occasional development work including insurance product writing.

• Excellent analytical skills.
• Excellent understanding of distributed solution design.
• Good understanding of web service functionality.
  • XML/Json messaging/mappings.
  • Creating a message model using UML.
  • Auth handshaking.
  • Swagger, WSDL and/ or XSD familiarity.
• Some programming experience desirable within one of the following:
  • C#
  • Java
  • VB
  • Polaris
  • Radar
• Experience in supporting insurance policy and claims processing systems. 
• Detailed knowledge of business and operational processes in Policy and/or Claims.
• Excellent planning skills.
• Very strong attention to detail.
• Excellent time management and organisational skills
• Exceptional written and verbal communication skills.
• Innovative and change-embracing.
• Uses own initiative, can work independently or as part of a team as the need requires.
• An interest in, and understanding of, project management techniques.
• Good knowledge of DPA, FCA, TCF and any other applicable regulatory requirements.

• Desirable – Industry recognised Business Analysis qualification such as the BCS Business Analysis Foundation or Diploma certifications.
• Desirable – Degree educated.
• Desirable – Experience in a Project Management role or equivalent.