Job description

Office Manager

Are you a highly organised, hands-on Office Manager looking to join a well-established law firm in Haywards Heath?
We are recruiting on behalf of a reputable firm seeking a dynamic and proactive Office Manager to ensure the smooth day-to-day running of their operations.

The Role:
Reporting directly to the Senior Management Team, this varied and operationally focused role combines office management, HR, operations, and elements of finance. You will be a pivotal figure within the firm, supporting all areas to ensure high standards are consistently maintained.

Key Responsibilities:

• Overseeing the day-to-day management of the office, ensuring efficient operations.

• Providing IT support and liaising with external IT and case management system providers.

• Maintaining and updating HR records, managing training requirements, and overseeing staff inductions and development.

• Managing staff rotas, holiday scheduling, and chairing admin meetings.

• Stepping in to support the legal cashier during periods of absence (basic financial skills required).

• Organising staff social events and promoting employee wellbeing.

• Updating and maintaining firm policies, office manuals, and regulatory compliance (e.g., AML, CQS).

• Managing building maintenance, office supplies, and off-site archive storage.

• Handling client complaints and providing additional client support as needed.

The Ideal Candidate Will Have:

• Solid experience in office management within a professional services environment (legal sector experience highly desirable).

• Strong IT skills, particularly with case management systems.

• HR administration experience, with an understanding of staff management and welfare.

• Good financial acumen to assist with cashiering duties when required.

• Excellent communication, organisational and time-management skills, and keen attention to detail.

• A proactive, hands-on attitude with the ability to prioritise, delegate, and work under pressure.

Additional Information:

• Fully office based in Haywards Heath.

• Two-stage interview process: 1st stage via Teams, 2nd stage in-person.

• Two performance-related bonuses paid annually.

GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at www.gerrrardwhite.com