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Personal Injury Claims Handler

Job description

Hours: Monday to Friday 9am - 5:30pm

Hybrid working but must be commutable to Manchester City Centre office

In this role you will youpro-actively handle a portfolio of motor claims (including bodily injury and credit hire cases) from cradle to grave within the MOJ and the OIC portal.

What will you do on a day-to-day basis?

  • Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits.
  • Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation.
  • Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis.

What do you need to do to be successful in a role?

  • Current knowledge of Motor claims handling including Personal Injury, Credit Hire, Indemnity, Liability, Third Party risks and other associated heads of claim within motor insurance
  • An understanding and application of claims negotiation, liability decision making and cost potential
  • Current experience with the MOJ and the OIC portal

What do you get in return?

  • Fantastic salary on offer between £19,950- £31,500 (experience dependent)
  • Pension contributions
  • Opportunity to progress and have active support
  • 25 Days annual leave plus bank holidays and the ability to buy an additional three days holiday
  • Annual bonus of up to 10% depending on performance Health Cash Plan
  • A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more;
  • Life Assurance 4x annual salary
  • A structured pathway to learn and develop
  • Employee referral scheme

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