Back to Job Search

Pet Claims assessor

Job description

Pet Claims Assessor
Lakeside – Portsmouth
Salary - £24,500 
Are you passionate about pets and ensuring they get the care they deserve? Do you have strong attention to detail and a drive to meet targets? We’re looking for a dedicated Pet Claims Assessors to join our growing team our Lakeside office in Portsmouth and make a real difference in the world of Pet Insurance.
The Role:
As a Pet Claims Assessor, you will be responsible for assessing and validating pet insurance claims efficiently and accurately. You'll play a key role in ensuring the smooth processing of claims, while working towards meeting productivity targets and KPIs that are essential to our business goals.
Key Responsibilities:
  • Review incoming forms and ensure claims are settled within the agreed (SLAs).
  • Assess new and ongoing claim submissions by reviewing all claim documentation provided.
  • Gather and verify information from customers and veterinary practices to accurately assess claims.
  • Ensure valid claims are paid promptly and any anomalies are queried or declined as necessary.
  • Identify potentially fraudulent claims and follow the agreed process for referral.
  • Provide exceptional customer service through timely and accurate claim processing.
  • Build and maintain strong relationships with customers and colleagues, promoting professionalism at all times.
  • Maintain up-to-date knowledge of technical aspects, product offerings, and systems to effectively explain policy coverage to customers.
Essential Skills:
  • Must have veterinary nurse experience or prior pet claims assessing experience.
  • Strong communication skills and ability to work effectively as a team player.
  • Excellent attention to detail.
  • Solid data entry and IT skills.
  • A flexible attitude and willingness to take on new tasks.
Desirable Skills:
  • Previous experience in pet claims assessing.
What We Offer:
  • A collaborative, fast-paced work environment.
  • Hours - Monday-Friday 9am-5pm 
  • 25 days of annual leave, plus Bank Holidays, and the option to purchase three additional days.
  • Health Cash Plan for peace of mind.
  • Access to a wide range of discounts and cashback offers for shopping, restaurants, travel, and more.
  • Life Assurance (4x annual salary).
  • A structured pathway for personal and professional development.
  • Employee referral scheme to reward those who help us grow.
 
Ready to Make an Impact?
If you're driven by meeting targets, working in a team environment, and providing top-notch service, we’d love to hear from you. Apply now and start your rewarding career as a Pet Claims Assessor!

GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at www.gerrrardwhite.com

Similar Jobs

View All Jobs
Subscription Controller
Royal Tunbridge WellsCompetitivePermanent

Job Title: Subscription Controller Location: Tunbridge Wells, Kent, UK Type: Full-Time   Are you a detail-driven billing professional with a knack for problem solving and a passion for delivering g...

Partner Account Manager
England£65000 - £75000 per annumPermanent

Partner Account Manager – Channel Sales (Video Telematics Solutions) Location: Remote Type: Full-Time   Are you ready to drive growth in one of the most exciting areas of tech – video telematics? M...

SCRUM Master
ManchesterCompetitiveContract

Gerrard White is currently seeking a SCRUM Master with extensive experience working with Agile ideally gained within an insurance / aggregator environment although wider financial services experien...

Data Engineer
ReigateCompetitiveContract

Data Engineer Inside IR35 Remote with some attendance to client site in Surrey as required Working for a market leading insurance company, you will work in a team of data & AI Engineers, data scien...

Senior Solicitor - Commercial & TMT
LondonCompetitivePermanent

Senior Solicitor - Commercial & TMT Leading London Law Firm | Competitive Salary | Pathway to Partnership About the Firm Our client is a distinguished commercial law firm known for its heritage in ...

Residential Conveyancer
Ashford£38000 - £50000 per annumPermanent

A modern, forward thinking and dynamic Law firm are seeking an experienced Residential Property Conveyancer (qualified or non-qualified) to join them in their exceptionally busy, growing offices in...

Family Lawyer
Sittingbourne£40000 - £50000 per annumPermanent

Family Laywer Are you a Family Lawyer looking for a fresh opportunity within a leading regional firm? We’re working with an award-winning legal practice that’s expanding its family law team and is ...

Conveyancer
Sittingbourne£40000 - £55000 per annumPermanent

Conveyancer Are you a conveyancing professional seeking your next move with a forward-thinking, award-winning law firm? Whether you're an experienced Fee Earner or an ambitious conveyancer looking ...

Senior Family Solicitor 4 to 6 PQE
City of LondonCompetitivePermanent

Role overview Our Client a specialist Family firm are seeking a qualified family law solicitor with 4-6 years of post-qualification experience to join their dynamic team in City of London. This pos...

Litigation Paralegal
London£28000 - £35000 per annumPermanent

Litigation Paralegal  A dynamic and growing boutique law firm based in North West London is looking for a Litigation Paralegal to join their collegiate and fast-paced legal team. This is an excelle...

Litigation Solicitor 1 PQE
London£50000 - £60000 per annumPermanent

Litigation Solicitor 1 PQE Northwest London About the Firm Our client is a dynamic boutique law firm based in Northwest London, with a strong and growing presence both nationally and internationall...

Office Manager
West Sussex£40000 - £45000 per annumPermanent

Office Manager Are you a highly organised, hands-on Office Manager looking to join a well-established law firm in Haywards Heath? We are recruiting on behalf of a reputable firm seeking a dynamic a...