Job description

Do you love pets and have a knack for detail? We're on the hunt for a Claims Assessor - Technical to join our vibrant team! Help us ensure pets get the care they need by assessing and validating pet insurance claims. You'll be making a real difference by reaching out to customers, providing clear and friendly updates, and settling claims quickly and accurately.

What You'll Be Doing:

• Reviewing and settling pet insurance claims with precision and care.
• Making proactive outbound calls to customers, especially when claims require declines or deductions.
• Gathering important information from pet owners and vets to make the best decisions.
• Spotting any anomalies or potential fraud, and working with your team to ensure everything is above board.
• Keeping the process smooth and efficient, while delivering top-notch customer service.

Who We're Looking For:

• Experience in pet medical assessment or vet nursing.
• Someone who's worked in a claims role, ideally in the insurance industry.
• A multi-tasking master with keen attention to detail and stellar communication skills.
• A team player who can work independently, takes initiative, and is always eager to learn something new!

Perks of the Job:

• Work from 10am to 6pm - perfect for connecting with our amazing customers!
• Be part of a supportive, energetic team that loves animals as much as you do.
• Opportunities to develop and improve our claims processes, making a real impact!

Ready to make a difference in the lives of pets and their owners?