Job description
Due to exponential growth, there is now an opportunity and a requirement within a very well-known property management company for a Senior facilities manager role based in Tunbridge Wells
Overview
As a Senior Facilities Manager, you will be responsible for the management of services and processes that support the property management strategy, along with the day-to-day handling of the maintenance and upkeep of an existing portfolio of properties, both commercial and residential. You will need to work efficiently and in a cost-effective manner, ensuring an excellent standard of operational functionality, appearance, and legal compliance.
Responsibilities
- Deputise for the Head of Facilities Management
- Manage a small property portfolio in the Tunbridge Wells, Kent, and London region
- Manage four Regional Facilities Managers (RFMs)
- Responsible for the Service Charge Budget process from the FM department perspective and, manage and monitor the RFM team to ensure they meet Service Charge processes
- Ensuring the company strategy through property maintenance, internal governance, and adherence to legislation always.
- Managing relationships with regional contractors/internal maintenance team for both planned preventative maintenance and reactive tasks from the initial tendering process and contracting, to ongoing performance management and benchmarking.
- Point of escalation for issues raised by the RFMs
- Liaising regularly with tenants and ensuring any issues raised are resolved in a timely manner. Also, to support the RFMs with this function
- Managing repairs and ordering systems, following our operating and finance procedures.
- Monitoring and ensuring regional compliance with statutory safety regulations.
- Carrying out regular, thorough property inspections to monitor the condition and upkeep of our existing portfolio.
- Managing maintenance reporting, as well as ordering and invoicing procedures.
- Controlling regional maintenance costs and budget planning relating to your allocated portfolio of properties.
- Supporting Head of FM and Executive team with Business Development
- Look for cost efficiencies with streamlining service provision
- Manage and maintain the relationship with all IPM and Markerstudy service partners
- SWOT analysis on current service provision and recommend accordingly
Requirements:
- RICS (not essential)
- IOSH Managing Safety accreditation or equivalent
- Experience of leading and managing a team
- Project Management experience
- Management Experience
- Experienced negotiator
- IT literate with knowledge of standard CAFM (Computer Aided Facilities Management) Systems
- Passionate about delivering excellent customer service
Perks of the Role;
- Salary of £40,000-£60,000 *Experience dependent*
- Car allowance
- Monday-Friday only 9am-5pm
- Free parking on site
- Health Assured Employee Assistance Programme (EAP)
- Company Funded Healthshield Cash plan
- 22 days of holiday plus Bank Holidays
- Life Assurance (x4 salary)
- Pension
If you would like to know more about the position or would like a confidential chat please apply with your CV today!
