Back to Job Search

IT Support Administrator

Job description

IT Support Analyst / IT Support Engineer

Gerrard White Consulting are currently seeking an IT Support Administrator to provide 1st line support to users across the organisation.

This will include:

  • Install, configure and upgrade software, applications and hardware.
  • Set up and manage end user accounts, teams, groups and mailboxes.
  • Monitor performance and maintain systems according to requirements.
  • Troubleshoot issues and faults.
  • Provide L1 and L2 Helpdesk agent support for IT tickets.
  • Ensure data security through managed access controls, backups and use of permissions and security other security tools.
  • Assist with delivery of key IT projects.
  • Build an internal IT Dept SharePoint Intranet site with technical documentation, manuals, and IT policies.

Suitable candidates will have:

Proven experience working within an IT support environment including providing both on-site and remote support.

Technical skills will include:

  • Strong knowledge of MS 365 Tenancy and other office automation applications administration
  • Strong knowledge of Asset management, hardware and licensing procurement
  • Strong knowledge of the use, management and administration of hardware, software systems and applications
  • Strong knowledge of Cyber Security principles.

You should be willing to work on a hybrid basis split between the office in Central London and remotely from home.

Similar Jobs

View All Jobs
IT Service Analyst
London£30000 - £40000 per annumPermanent

1st/2nd Line Service Analyst Location: Hybrid working in London 2 days a week with ad hoc travel to Sussex Employment Type: Full time permanent role Salary: Up to £30,000 - £40,000 dependant on exp...

Infrastructure Manager
BrentwoodNegotiablePermanent

Infrastructure Manager Location: Hybrid to Brentwood Role Purpose: We are looking for an Infrastructure Manager who will be responsible for ensuring that the organisation's IT infrastructure is fit...

Agile Business Analyst
Peterborough£45000 - £55000 per annumPermanent

Agile Business Analyst Overview In this role you will operate within a delivery team, delivering analysis focused on customer and commercial outcomes with a good understanding of the under-pinning ...

Deployment engineer
ReigateNegotiableContract

Deployment Engineer 3 month contract Outside IR35 - £200 - £320 Per Day DOE Full time in Reigate, Surrey This role is on-site 5 days per week please only apply to this role if you are happy to trav...

Head Of Business Analysis
PeterboroughNegotiablePermanent

Head Of Business Analysis Location: Hybrid to Manchester, Stoke or Peterborough In this role you will be responsible for the management and Leadership of our Analysis Professional Vertical within o...