Back to Job Search

Application Support Analyst

Job description

Application Support Analyst - Global Reinsurance Broker- Perm - Hybrid w/Suffolk Base

Join one of the world's biggest Reinsurance Broking organisations as an application support engineer, supporting cutting edge Catastrophe Modelling Software. Working with a business where employees and customers are always at the core of their values and practices, you will be offered excellent opportunities to develop and progress your career, alongside a competitive salary and benefits package.

Job Description

As an Application Support Analyst you will be supporting a global user base of some 400 staff within a major Reinsurance Broker, who are working with cutting edge Catastrophe Modelling software.

You will be providing technical support for a range of complex issues for applications on Windows Servers with SQL server backend technology. The role will also assist with software installations, and with admin duties on SQL Server and Windows Server technology.

Working- This can be remote with a day every other week in Ipswich offices.

The Successful Application Support Analyst

You MUST have experience working within application support for enterprise scale software applications, using ITSM's such as ServiceNow, or Remedy.

Any experience supporting insurance, or reinsurance applications would be beneficial, but is not essential.

The successful candidate will have knowledge of, or ideally hands on experience with Windows Serve technology, as well as MS SQL Server, and relevant databases as an administrator.

You will have experience managing tickets using call tracking systems, following ITIL processes, and be able to interact with end users and 3rd party vendors to troubleshoot and solve problems.

Communication skills are key, as is the ability to work independently, as well as collaboratively within a geographically dispersed team.

What's on Offer for the successful Application Support Analyst

Competitive base salary depending on experience, coupled with a good benefits package, bonus, and hybrid working that will see you work remotely with 2 days per month in Ipswich offices.

Similar Jobs

View All Jobs
Azure Data Engineer - Insurance
Royal Tunbridge WellsNegotiablePermanent

Azure Data Engineer Tunbridge Wells, Kent and Remote (2 days per week in office in Tunbridge Wells Gerrard White is curently looking a Data Engineer to join a client within the insurance sector wit...

Data Engineer
Chesterfield£45000 - £55000 per annumPermanent

DATA ENGINEER - DATA - INSURANCE We are recruiting a Data Engineer for our client, a large UK insurance group. Working alongside other Data Engineers and Data Architects you will be responsible for...

Software Development Manager
Royal Tunbridge WellsNegotiablePermanent

SOFTWARE DEVELOPMENT MANAGER - IT - INSURANCE Our client, a Times Top 30 major UK insurer, is looking for a Software Development Manager to join their dynamic, energetic and agile IT department. As...

Data Analyst
LondonNegotiablePermanent

Data Analyst Gerrard White is currently seeking a Data Analyst to join an ambitious and growing organisation within the insurance sector. This role can be based fully remotely with occasional offic...

Security Assurance Analyst
EastleighRemote working + package Permanent

Information Security Assurance Analyst - Major UK Financial Services Organisation - Perm Fantastic opportunity to join one of the most trusted names in the UK financial services sector as an Inform...

Senior IT Support
Royal Tunbridge WellsNegotiablePermanent

Europe's leading cloud-based telematics company is looking for technical support staff to help facilitate the smooth running of their IT operation, based in their office in Tunbridge Wells. Duties ...

Trainee IT Support Technician
Royal Tunbridge Wells£20000.00 - £22000.00 per annumPermanent

IT Junior Support Technician Tunbridge Wells - High Brooms area Salary between £20,000 - 22,000 Hours 9am-5pm Monday-Friday Full Time and Permanent The Company A leading and rapidly expanding group...

Azure Data Engineer
Royal Tunbridge WellsNegotiablePermanent

AZURE DATA ENGINEER We're looking for an experienced Azure Data Engineer to join my client's fast-paced, innovative team of Data Engineers and Data Architects who work on the Microsoft Stack, predo...

Automation Test Engineer - Data
CardiffHybrid + Bonus + BenefitsPermanent

Test Automation Engineer Data/Analytics - Leading Fintech - Remote with some travel to Cardiff - Perm Superb opportunity to join one of the biggest names in the UK financial services sector as a Te...

Public Cloud Architect
EnglandUp to £75000.00 per annumPermanent

Public Cloud Architect Competitive Salary Full Time - Permanent Fully Remote Gerrard White are working with a leading cloud services provider who offer an integrated suite of managed services, from...

Change Manager
EnglandUp to £50000.00 per annumPermanent

Change Manager Competitive Salary Full Time - Permanent Fully Remote Gerrard White are working with a leading cloud services provider who offer an integrated suite of managed services, from cloud o...

IT Trainer
Chesterfield£26000 - £32000 per annumPermanent

IT Trainer needed to join one of the UK's leading Insurance Provider. The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the IT Train...