3 month contract

Outside IR35 - £200 - £320 Per Day DOE

Full time in Reigate, Surrey

This role is on-site 5 days per week please only apply to this role if you are happy to travel 5 days a week to Reigate.

Purpose of the Role: Are you passionate about technology and delivering exceptional support? We are looking for a Deployment Engineer to join our clients team and play a vital role in ensuring the efficient preparation, allocation, and management of our clients devices for employees. Supporting both on-site and remote users, you will oversee the life cycle of hardware assets, maintain accurate records, and provide top-notch assistance during the device transition process.

Your responsibilities will include:

On-Site Device Preparation & Allocation:

• Unbox and prepare new laptops for distribution, ensuring all devices are correctly asset-tagged and ready for allocation.
• Verify hardware specifications and accessories to meet program requirements.

Old Device Collection & Data Wiping:

• Manage the collection of old devices from employees, ensuring proper tracking and retrieval.
• Coordinate secure data wiping and removal of old devices in compliance with company policies and asset management systems - Intune

Asset Management System Updates:

• Maintain accurate and up-to-date records in asset management systems for both new and returned devices.
• Ensure devices are reassigned or removed from management systems to facilitate proper life cycle tracking.

Remote User Logistics & Courier Coordination:

• Facilitate the packaging and shipping of new laptops for remote employees, ensuring timely retrieval of old devices.
• Collaborate with courier services to manage deliveries and returns effectively.

User Liaison & Support:

• Act as the main point of contact for employees regarding hardware allocation, addressing questions, and troubleshooting issues.
• Provide guidance on setup and assist with user-specific concerns related to new devices.

Role Requirements:

• Proven experience in IT Asset Management/ Hardware Support/ Deployment Engineer roles
• Demonstrated Intune experience
• Experience with Secure data wiping procedures and compliance standards
• Ability to manage logistics and coordinate with courier services
• Key communication skills to liaise with multiple stakeholders across teams
• Experience within an Agile and ITSM environments are advantageous