Insurance Recruiters
  • Publish Date: Posted almost 2 years ago
  • Author:by Steve Wright

Case Study: Building a European IT function for a Global Insurance Broker

A Global Insurance Broking and Risk Management organisation built a new IT model to support their acquisitive growth plans. This included a major technology overhaul to align UK operations with their American parent’s standards. The transformation required the compilation of new teams within EUC/Support, Networks, Cloud, and transformation to move both retail and MGA operations onto new platforms.The scale and urgency of these changes created a high-pressure environment with strict deadlines. The client needed to fill numerous technical and managerial roles quickly, to ensure minimal disruption to BAU. Initially, multiple recruitment agencies were engaged to support this extensive hiring effort, but the needing to streamline to a reliable, and high-performing partner soon became evident.SolutionHaving already demonstrated our market-leading capability in delivering specific insurance sector skills and a proven background in supporting M&A-focused businesses, our Insurance Recruitment Specialists transitioned to become the focal supplier within the programme. We provided a mix of permanent and contract roles, crucial for meeting the client’s deadlines.To ensure swift and efficient delivery, we put in place lines of communication with the relevant hiring stakeholders, supported by the internal recruitment business partner. Our deep understanding of the technology and transformation roles required, coupled with our experience in working with large, complex insurance groups, positioned us as the ideal agency to meet the company's needs.An Insurance Recruitment project team was formed, comprising an associate director and an expert delivery consultant, prioritised these roles and maintained close collaboration with the client's team. This approach enabled us to:Quickly understand and align with the client’s business model and technical requirements.Rapidly address any queries or issues to keep the hiring process on trackArrange interviews efficiently and ensure a smooth candidate experienceThroughout the project, we successfully placed a wide range of positions, including Project Managers, Business Analysts, Programme Managers, EUC Engineers, Intune Engineers, Network Engineers, Azure Cloud Engineers, M365 Engineers, Head of Networks, Support Engineers, Solutions Architects , Head of EUC, Data Engineers.ResultsOur focused approach and sector expertise led to the successful delivery of the project. In total:157 profiles were sent65 interviews were conducted28 offers were made26 successful placements were achievedAs the programme progressed, our consistent performance and ability to deliver high-quality candidates quickly resulted in us being awarded exclusive rights to fill the remaining positions.As a result of this partnership across the entirety of the business, we truly understood the nuances of our client's requirements and their challenges.Communication lines were kept open at all times with both TA and hiring managers. Utilising dedicated resources internally, and our extensive network within insurance, alongside our tailored search solutions, ensured we successfully delivered this multitude of business-critical hires, on time and within budget.​SummaryPartnering with Gerrard White Insurance Specialists was a game-changer for the client during their rebranding and technology refresh. Our ability to understand the unique needs and deliver exceptional candidates quickly was invaluable to our client. By providing a seamless collaboration combined with deep industry expertise made a significant impact, helping our client achieve their project goals on time and with great success.

Share this Article
Back to Blogs

A Global Insurance Broking and Risk Management organisation built a new IT model to support their acquisitive growth plans. This included a major technology overhaul to align UK operations with their American parent’s standards. The transformation required the compilation of new teams within EUC/Support, Networks, Cloud, and transformation to move both retail and MGA operations onto new platforms.

The scale and urgency of these changes created a high-pressure environment with strict deadlines. The client needed to fill numerous technical and managerial roles quickly, to ensure minimal disruption to BAU. Initially, multiple recruitment agencies were engaged to support this extensive hiring effort, but the needing to streamline to a reliable, and high-performing partner soon became evident.

Solution

Having already demonstrated our market-leading capability in delivering specific insurance sector skills and a proven background in supporting M&A-focused businesses, our Insurance Recruitment Specialists transitioned to become the focal supplier within the programme. We provided a mix of permanent and contract roles, crucial for meeting the client’s deadlines.

To ensure swift and efficient delivery, we put in place lines of communication with the relevant hiring stakeholders, supported by the internal recruitment business partner. Our deep understanding of the technology and transformation roles required, coupled with our experience in working with large, complex insurance groups, positioned us as the ideal agency to meet the company's needs.

An Insurance Recruitment project team was formed, comprising an associate director and an expert delivery consultant, prioritised these roles and maintained close collaboration with the client's team. This approach enabled us to:

  • Quickly understand and align with the client’s business model and technical requirements.

  • Rapidly address any queries or issues to keep the hiring process on track

  • Arrange interviews efficiently and ensure a smooth candidate experience

Throughout the project, we successfully placed a wide range of positions, including Project Managers, Business Analysts, Programme Managers, EUC Engineers, Intune Engineers, Network Engineers, Azure Cloud Engineers, M365 Engineers, Head of Networks, Support Engineers, Solutions Architects , Head of EUC, Data Engineers.

Results

Our focused approach and sector expertise led to the successful delivery of the project. In total:

  • 157 profiles were sent

  • 65 interviews were conducted

  • 28 offers were made

  • 26 successful placements were achieved

As the programme progressed, our consistent performance and ability to deliver high-quality candidates quickly resulted in us being awarded exclusive rights to fill the remaining positions.

As a result of this partnership across the entirety of the business, we truly understood the nuances of our client's requirements and their challenges.

Communication lines were kept open at all times with both TA and hiring managers. Utilising dedicated resources internally, and our extensive network within insurance, alongside our tailored search solutions, ensured we successfully delivered this multitude of business-critical hires, on time and within budget.

Summary

Partnering with Gerrard White Insurance Specialists was a game-changer for the client during their rebranding and technology refresh. Our ability to understand the unique needs and deliver exceptional candidates quickly was invaluable to our client. By providing a seamless collaboration combined with deep industry expertise made a significant impact, helping our client achieve their project goals on time and with great success.

Latest Blogs

View All Blogs
Talent Trends June 2026
Talent Trends Report | June 2026

​The flexible hiring surge is here. So is the risk that comes with it.Permanent hiring is falling at its fastest rate in ten months. Contractor and interim demand is growing at its quickest pace si...

US Insurance Pricing Recruitment
Why Experienced Insurance Pricing Professionals Are So Hard to Find in the US

​Across the US P&C insurance market, one challenge continues to surface in conversations with heads of pricing, pricing directors, chief actuaries and analytics leaders: finding experienced insuran...

Talent Trends May 2026
Talent Trends Report | May 2026

UK permanent hiring remains cautious. Contract and interim hiring is keeping delivery moving.The Gerrard White Talent Trends Report (May 2026) gives you a high-level snapshot of the latest REC/KPMG...

Us Insurtech Growth Leadership
US Insurtech Leadership: The Executive Team That Turns Growth Into Execution

​In US insurtech, leadership isn’t tested when things are slow. It’s tested when things start working. A new partner signs. Pipeline increases. Volume rises. And suddenly, the organization feels t...

Us Insurtech Gtm
US Insurtech Go-to-Market (GTM): What actually drives revenue (and what is quietly killing it)

The ​US insurtech go-to-market (GTM) is often talked about like a story - brand, growth, product, demand gen. In reality, it’s closer to a system: distribution, economics, operational readiness, ...

Talent Trends April 2026
Talent Trends Report April 2026 | Hiring Insights

​Hiring conditions remain mixed in Q2. Some areas are holding steadier, while caution continues in others and regional differences are becoming more noticeable. Our April 2026 Talent Trends Report ...

Talent Trends Report March 2026
Talent Trends Report March 2026 | Hiring Insights

The UK hiring market isn’t “back” in a headline sense — but the direction of travel is improving. The latest REC/KPMG signals suggest stabilisation is continuing, with demand still cautious but les...

Winner Best Specialist Recruitment Agency National Business Recruitment Awards
Gerrard White wins Best Specialist Recruitment Agency at the UK Business Awards 2026

​We’re thrilled to share some brilliant news: Gerrard White Consulting has been named Best Specialist Recruitment Agency at the UK Business Awards 2026 (Recruitment Awards).This award celebrates sp...

In House To Private Parctice Legal
In-house to private practice: what to do when you’re told you’re “too in-house”

If you’ve spent a few years in-house and you’re now trying to move back into private practice, you may have heard a version of this: “Great CV… but you’re a bit too in-house for what we need.”It ca...

Hiring Insights February 2026
Talent Trends Report Feb 2026 | Hiring Insights

​Hiring is shifting again but it’s not a rebound. It’s a re-balance. The latest REC/KPMG signals suggest employers are moving from hesitation to action, selectively. Contract hiring is beginning to...

Legal Recruitment Specialists
The hidden cost of hiring too slowly in legal teams

​Let me start this by saying how much I love the legal profession - after all, it's where I have focused for over 14 years - and on a personal level, I have some excellent friends and even family m...

Relarionship Led, People First Recruitment
​Recruitment is dead. Long live recruitment.

Okay, a bold and slightly dramatic headline. But it captures a real shift we’re seeing across UK hiring.The truth is, recruitment hasn’t disappeared. It’s simply moved on. In-house Talent Acquisiti...

Talking Insurance Podcast
Talking Insurance Podcast: Episode 6 | Insurance pricing, data and AI

Technology isn’t just changing how insurance runs — it’s raising the bar on how quickly pricing teams respond, how confidently data leaders govern models, and how consistently insurers deliver good...