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Payroll Coordinator

Job description

The 4th largest insurance provider in the UK is looking for a payroll coordinator to join their busy Haywards Heath team on a permanent basis.

Overview of the role.

The post holder will be working for the Group Payroll Team within Group Finance. You will be responsible for providing an accurate and customer focused payroll service, working for the Group Payroll and Benefits manager with a medium-sized team and with the support of a Payroll Supervisor To include the following:

  • Preparing accurate monthly payrolls for Group Companies, over 3 payrolls and multiple PAYE references, whilst maintaining a high level of accuracy and adhering to strict deadlines
  • To liaise and work closely with the HR Service Centre Assistants to ensure all basic data including new starters, leavers and contractual changes are processed and received in line with payroll cut off dates
  • To compile, prepare and complete uploads of monthly allowances, timesheets and deductions and other complex imports
  • To liaise with Executives and staff with delegated authorities to ensure all monthly payments are signed off correctly and in line with the Group's Financial procedures
  • To establish and maintain good communications with all areas of the business and its employees ensuring service levels are maintained and an excellent service is always provided, making each visit to payroll a pleasant one
  • To be proactive in contacting other areas of the business to improve service levels, remedy persistent reoccurring issues or problems and to eliminate payroll errors
  • To always put the customer first, both internal and external and offer an excellent customer service


  • To fully investigate ALL queries on behalf of employees and respond within service levels and react to incident resolution
  • In conjunction with the Payroll Manager, to oversee the effective provision of payroll processes for the HRSC Team and ensure all legal obligations are met
  • To ensure effective communications with HMRC regarding tax issues and queries with student loans, tax codes and tax queries. Wherever possible promoting the HRMC website for employee use of their self-service portal
  • To complete ad-hoc payroll and data accuracy checks and report errors to the HR Service Team
  • To complete ad-hoc payroll and data accuracy checks and report errors to the HR Service Team
  • To maintain an up to date and good practical working knowledge of Payroll legislation, changes, and enhancements
  • To continually strive to offer the best service possible and promote the payroll team.
  • To keep up to date with the SD Worx payroll system with training.



  • Minimum of 3 years working within a payroll team/environment
  • Experience of processing multiple payrolls in a large diverse organisation
  • experience of SD Worx would be a nice to have but not essential.
  • excellent level of payroll knowledge and legislation. CIPP qualification desirable but not essential
  • experience of working with HMRC
  • Solid payroll experience and knowledge including SMP, SSP, SPP and SAP
  • Some exposure to EDI and TRI transactions
  • Ability to work in a fast paced, varied, and demanding environment
  • Enjoys a challenge

Perks of the Role.

  • Monday-Friday 9 am-5 pm
  • Fantastic Salary £28,000-£31,000 (Experience dependent)
  • Private Health Insurance
  • 5% Employer pension contributions when contributing 5%
  • 25 days Holiday plus Bank Holidays
  • Company Sick Pay
  • Life Assurance 4x annual salary
  • Easily accessible on public transport
  • Free parking on site

Interviews are taking place over the next few weeks so please apply today, so you do not miss out!

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